Support & Resources
Download Support Documents
Below are our support documents and resources. If you need assistance, please reach out to us!
Installation Guide
Installation Instructions
Installation Instructions for Engineered Wood
Installation Instructions for Wood Composite Core
Installation Instructions for Laminate
Installation Instructions for SPC
Warranty & Maintenance
LVP Warranty
Laminate Warranty
Resilience Collection Warranty
Supremewood Floor Care & Warranty
Wood Composite Maintenance and Warranty Info
Brochures
Atlantis Collection
Durax Collection
Resilience Collection
FAQs
Who makes up your customer base?
HTBC Flooring Ltd. is a flooring distributor for architectural firms, interior designers, construction companies, property developers, building contractors, flooring dealers, professional installers, and homeowners who demand elegant yet hard-wearing flooring solutions. Our products are found in high-end homes, commercial spaces, and institutional settings across Canada.
What types of flooring products do you sell?
We carry a variety of flooring solutions, including laminates, luxury vinyl, SPC floors, and engineered hardwoods. We also supply the trims, transitions, underlay, vent covers, and adhesives required for attractive, trouble-free installations.
Do you have a showroom?
Although HTBC Flooring is headquartered in Delta, British Columbia, we do not have a showroom for displaying our products.
Which retailers carry your flooring and accessories?
If you’re curious to learn more about the retailers that carry our products, please get in touch with us directly for a complete list.
What is the process for ordering flooring?
Please send us a message or give us a call. We’re happy to send you any flooring samples or specifications you would like to see. HTBC ships products nationwide.
When are you available?
Feel free to send a message to our team whenever you would like.
Sunday Closed
Monday 8:30 a.m.– 6:00 p.m
Tuesday 8:30 a.m.– 6:00 p.m.
Wednesday 8:30 a.m.– 6:00 p.m
Thursday 8:30 a.m.– 6:00 p.m
Friday 8:30 a.m.– 6:00 p.m
Saturday 10:00 a.m. – 4:00 p.m.