Resources
Download Support Documents
Below are our support documents and resources. If you need assistance, please reach out to us!
Installation Guides
Installation Instructions
Installation Instructions for Engineered Wood
Installation Instructions for Wood Composite Core
Warranty & Maintenance
Wood Composite Maintenance and Warranty Info
FAQs
Can I install hardwood flooring over a radiant heating system?
Pindar-engineered floors are approved for use over radiant heat. There are some special considerations when installing over radiant heat, and the floor’s temperature must be kept within recommended levels to avoid damage
How many different methods to install hardwood?
1. Nail Down – the boards are fastened to apply the wood subfloor using cleats or staples.
2. Glue Down – the boards are glued to the subfloor with a special wood flooring glue.
3. Floating – the boards are glued to each other but not to the subfloor below. The entire floor ‘floats’ on a cushioned underlay.
Comparing hardwood to other types of flooring, what is the advantage of a hardwood floor?
- Comfort – real wood has a natural warmth that no artificial material can replicate and makes a very comfortable living surface.
- Uniqueness – hardwood has a beautiful appearance, and as a natural material, every piece will be completely unique.
- Greater durability – well-made hardwood floors can last a lifetime longer. While the initial cost may be higher than other types of flooring, hardwood’s longevity makes it an excellent long-term investment.
- Sustainability – wood is a naturally renewable resource. Let’s protect our environment together!
How come sometimes my flooring looks lighter in color than the sample I viewed in the store?
Most types of wood change color when they are exposed to daylight, and hardwood flooring is no exception. The change is most obvious on natural-colored floors, and some species change color more than others. Usually, the color becomes deeper, richer, and more even. Over time, your newly installed wood flooring will ‘age’ and the color will deepen.
What are the temperature and humidity level requirements for a hardwood product in a house?
Keeping the temperature and humidity at recommended levels is one of the best ways to ensure the long-term performance of your hardwood floor. Wood is a natural material that reacts to changes in its environment, and your hardwood floor will respond to changes in your home. So, you must always keep the temperature and humidity at recommended levels, even when the home is unoccupied. The recommended levels are the temperature at 60 to 80 degrees F(15 to 26 degrees C) and humidity at 30 to 50%.